Heating, ventilation and air conditioning company, Goettl has recently consolidated its operations with the prestigious Paradise Air and Las Vegas Air. The companies have pursued the move to operate under one umbrella in order to offer their wide range of clients a variety of products and services to choose from. Goettl has been able to procure other companies that are situated in Las Vegas as well.
The merger saw Goettl garner over 15 new service trucks and close to 20 employees to help the company improve the quality of service it provides. Previously, the two enterprises in the merger only offered HVAC services, but with Goettl, the combined brand diversifies the skill set and adds plumbing to its service list. The move also ensures that the three companies will be able to complement each other and cater adequately to the pool of residential properties, rentals homes, and commercial properties.
Leadership and the workforce from each company is enthusiastic about the future and foresee benefits not only to the employees but to the market as well.
Since the early 20th century, Goettl has been the leading provider of HVAC solutions in the country. Their services have been endorsed all over Las Vegas, Phoenix, Southern California and Tucson since its inception. The company was established by Adam and Gust, the Goettl brothers who explored the possibility of coming up with a system that would help to combat the extreme desert climates in the southern region.
Goettl offers top quality installation, replacement, repair and maintenance services to a vast pool of clients. It has a staunch commitment to ensuring that each of their customers has the best HVAC services in terms of reliability, quality, comfort and safety.
To date, the company strives to maintain the successful founding standards of high integrity, value for money and innovation which have helped them to thrive exceptionally in the industry.
In today’s day and age, one of the most important things is your reputation. How do people look at you, perceive you, and what is the overall attitude towards you? As the old adage goes, it can take a long term to earn trust, but it can be lost in a heartbeat. When it comes to Ken Goodrich, he knew he had a lot of work in front of him when he purchased Goettl Air Conditioning. He knew what people were saying about the company and how it was looked at back in 2012. It was not a pretty picture to say the least.
However, it takes a lot to get Ken Goodrich from Goettl upset or turned away. He believes that there is value in rebuilding that reputation from the ground up and making former unhappy customers now happy customers. They will forget all about how the company used to be run and how it used to be and instead, you turn it into something that people enjoy, love, and tell their friends about. It is a good reputation and one that has a high moral fiber and good values. He knew the work would speak for itself, but it would be a lot harder to get the reputation up and running. It takes time, but believe it or not, it only took 18 months for him and his employees to turn the company around and have e $20 million dollar profit in 2014.
He believed in quality and standard. He even dipped into his own pocketbook to go back and work on other jobs that had been done by previous employees. He wanted to get in the good graces of the customers again and show them that things are different this time and they can expect nothing but quality work going forward. There were going to be a certain set of standards and if they weren’t met, his team was going to fix them. Customer service was a top priority and it was not something him or his team was going to take lightly. They also took the work seriously. They didn’t just want to rush and get it done as soon as possible. They wanted it done properly and they wanted it done to a certain set of standards.