David McDonald, CEO to OSI Group. The group opened first in Beijing back in 1992 when they first started serving food to the McDonalds and the OSI Group has since become a staple in the economy of China. In the 20 years that they have been in business, there has been changes to the economy where more people are spending their money on take out food.
During the 2008 Olympic games, OSI China had provided over 113 tons of products to be used during the Olympics. The products included beef, pork, eggs, chicken and dehydrated onions. There were no complaints filed and McDonalds in China was greatly appreciative for the products. Since this time period, OSI Group in China has begun servicing other high end clients like Starbucks, Papa John’s, Subway and Burger King.
David McDonald has been with the company for more than 30 years. It has been during this time that OSI Group has begun to grow. The goal for the business is to become the number one global food provider for the companies that are branded as being a leading company. The vision from when the business first opened until now has not changed. The push to continue improving has been thanks to the customers who help them to grow and expand.
David carries a strict belief that you must go above and beyond in order to meet the expectations of the customer they serve. There has been a number of times that they were faced with challenges that required creative solutions to please the customers. The company is not a publicly owned business and they remain a private entity. It is because they are privately owned that has allowed them to be more flexible within the solutions that are offered to the customers. For this reason, OSI Group is able to focus on the long term goal rather than focusing on the here and now.
Going on record to talk about the challenges presented by customers, David speaks about using their values to respond to the situation at hand brought on by customers of OSI Group. While working for the company, David has helped to bring new information to light for the customers who are failing and need a new idea to make the business successful once more. The OSI Group will work to find a way to make the business successful once more. The creativeness of the group is what helps to make them a success today.
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